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Link type issue automation

Andrea Robbins_fmw6vm

Hi everyone! Is there an automation to ensure that issues are only linked once with one link type?

For example, I have a duplicate automation rule so that issues with a similar description are linked with the "might relate to" link type, but it is also picking up issues that are already linked with other linked types like "split from", "relates to", and others. I want to avoid this.

Thanks in advance!

Accepted answers

Simmo_9kntn7

@Andrea Robbins, there isn't anything in Jira Automation that can ensure this. The best approach are to put the checks into your rules before they do the linking. Automation cannot stop links happening but they can detect duplicates.

Your best bet is to solve this by doing a check up front before you link them.

All comments

Pramodh M

@Andrea Robbins

Yeah, these kinds of Automations are efficient enough to identify the words, Jira is not an AI.

It's a Project Management tool. Link the issues manually you search through the duplicate issues and confirm whether they are exactly the same or nearly the same!!