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Smart value of Team name for an issue

Harmeet Singh_h7u3ap

I am trying to get the Team name smart value from the issue. Looking at the api the teams is a custom field that is only returning a numeric id and no name or description. What could be the reason for that?

My Jira admin said that teams is a system field and therefore is different than a custom field. If that is true then is there a way to get the name of the team as a smart value?

Screen Shot 2022-01-14 at 3.21.20 PM.png

Accepted answers

All comments

Kristján Geir Mathiesen

Hi @Harmeet Singh

Not sure but have you tried .id or .value behind the custom field? Like:

You could also take a look at this documentation -> https://support.atlassian.com/cloud-automation/docs/jira-smart-values-lists/

HTH,
KGM

Harmeet Singh_h7u3ap

Hey @Kristján Geir Mathiesen ,

Yes I have tried that and since that api does not have the custom field as an object therefore the id and value is just null.

Kristján Geir Mathiesen

Sorry @Harmeet Singh then I am stumped

Hope someone can help you out,

KGM

Simmo_9kntn7

Hi @Harmeet Singh

I am under the impression that Teams is still in EAP and, as such, isn't supported by Automation yet.

Cheers,

Simeon.

tasha tokunova_onk84f

Try {{issue.customfield_12313240.id, "18888"}}

Harmeet Singh_h7u3ap

that will not work because as you can see from the json the custom field does not have an id variable.

And also I am trying to get the name of the team instead of the id.

Paul Stahlke_bptp3c

I was able to get the Team value using the following. Replace 10001 with your Team custom field id.

{{issue.fields.customfield_10001.name}}

The below also works, though I'm not sure why Atlassian uses both a name and a title. They appear to be identical looking at the API data.

Kirk Stevens

Hi @Harmeet Singh

I've managed to create an automation rule that grabs the Team Id from the parent and updates it to the issue in question.

I did this by creating a variable called {{Teams}} and used the smart value {{issue.customfield_10600.id}} where [customfield_10600] is the Teams field.

Our customfield_10600 is now an object with "id", "name", "avatarUrl", "isVisible", "title" and "isShared" as variables.

Time has progressed since this question was originally posted but in cases this hadn't been resolved, I thought I'd share.

Cheers

Steve Holland

since this is no longer a custom field and is now an official atlassian field, this is the smart value for it {{issue.team.Name}}

Ray S_kz1gq5

I was looking for the same thing, and this worked great. Thank you Steve!

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