Automation ignores paragraph field

Question

Hi

I'm using Automation to add a coment to related issue when an issue is transitioned. The comment should contain concatenated values from 2 fields: Paragraph and Dropdown. Dropdown value works fine but Paragraph field gets ignored by Automation.

Here's my Automation code:

customfield_10067 is Paragraph field and customfield_10068 is Dropdown field

Also tried it like this:

but it didn't work either.

Gleb Kartashov · Answer

Hi Charlie thanks for responding
Here's my rule:

Audit log has "Error adding comment to issue
Comment body can not be empty! (comment)" error though my trigger issue WF has a validator preventing transitioning to Done if this field is empty:

Log action is also empty

Charlie Gavey · Answer

Hi Gleb,

It may help to share a screenshot of the rule you're working with, and what you're seeing in the audit log:

https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Cheers,

Charlie