Help! Can't import space with export-file!

Olliver Naused

I wanted to import a space from a Confluence (server) Export-File our prior provider (Buchner,Germany), that discontinues the support for Confluence ("Qualitymanagement handbook"/liscense ends 31.12.2021) send us,to our new Atlassian Cloud (standard).

After uploading the zip file (480MB) and pressing the "import" button ("unzip file"),
I get the following massage:"Could not locate exportDescriptor.properties in the archive ". That happens after ca. 60% of unzipping the file.

PS on our still existing server Confluence-Page I can't find any add-ons like the Migration Assistant to move from a server to a cloud. I can search it via Marketplace and it even displays it is "pre-installed", but there are no add-ons available or downloadable on that site/space

Ismael Jimoh

Hi @Olliver Naused 

Extract the zip file, make sure the file requested is in the base directory (not in a sub folder).

Zip the files again and attempt to reupload it.