In this scenario, I have an automation rule that modifies a text field box based on what the customer fills out in the portal. In the portal I have 1-10 item fields (fields are dynamic, up to 10 different items can be picked if needed, or as little as 1) that can be selected (based on the amount needed by the customer).
I have devised the automation in two ways:
- 1st way: Use the Current Issue branching rule to modify the field based on the amount of fields the user used.
- 2nd way: Break up the automation into separate rules that are only fired if for example: user selects items 1-9, therefore the automation for 9 items will be triggered.
So my question is: Will the Current Issue branching rule cause a degradation in performance?
Thanks.
*1st Automation shown below*
