Customer Support portal - user guidance

Question

Just trying to save myself a job, but are there any generic customer portal user guides or practice notes available?

Thanks in advance! :)

Mark K_imimbv · Answer

Apologies - I didn't explain myself properly. I was thinking of any generic user guides that are customer-facing?

Just trying to save myself a task of writing one.

Fernando Eugênio da Silva · Answer

Hi, @Mark K

You can take a look at the following pages:

Configuring the customer portal

Jira Service Management Cloud documentation

They contain some configuration and preview content for JSM and Customer Portal.