We purchased the Jira Service Management Premium version, and I am the Site Admin role, but I cannot update my Full Name.
It shows that 'Full Name is set by your admin'.
Can you check and share what groups are you in?
Site Admin group
@FBMT admin , this means that your account is managed by your Organization Admin as Managed Accounts through Atlassian Access. You have to check with your Org Admin first.
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