We had integration working at one time, and then it stopped. I noticed the MS Teams Jira Cloud app was older and needed an update, so we applied the new app. Now, when selecting the app, we can "Sign In" and show it is authenticated successfully, but no options appear when selected. This includes attempting to open notification settings, or adding the app to a channel. The window appears that would normally display the options to connect to a project, but it is blank. It seems anything related to pulling info from our projects will not display at all in Teams.
I can log into Jira Cloud directly, and via MS Teams, and I have removed & rebuilt the connection multiple times. Any ideas?