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What features/options will a user have in service projects with a JS Cloud(Stand.) license?

Andrey Rudnev

Investigating the following question: if a user only has a Jira Software Cloud (Standard) license, then what options may be available to him when working with service projects (JSM). Can anyone suggest some resource to explore this issue? The reverse side of this question is also of interest: if a user only has a JSM Cloud license, then what options may be available to him when working with software projects (JS)?

Accepted answers

Stuart Capel - London

Hi @Andrey Rudnev

Here's some info about JSW premium https://www.atlassian.com/software/jira/premium

And here is some further info about JSM premium

https://www.atlassian.com/software/jira/service-management/pricing

The key additional features bin my opinion are

JSW:

Advanced Roadmaps
Project archiving
Sandbox
Global automations
Release tracks

JSM:

Sandbox
Project Archiving
Global automations
Insight asset & configuration management
Alerts/major incidents data visualization & analytics
Heartbeat monitoring
Incident subscription

All comments

Stuart Capel - London

Hi @Andrey Rudnev

Here's some info about JSW premium https://www.atlassian.com/software/jira/premium

And here is some further info about JSM premium

https://www.atlassian.com/software/jira/service-management/pricing

The key additional features bin my opinion are

JSW:

Advanced Roadmaps
Project archiving
Sandbox
Global automations
Release tracks

JSM:

Sandbox
Project Archiving
Global automations
Insight asset & configuration management
Alerts/major incidents data visualization & analytics
Heartbeat monitoring
Incident subscription

Andrey Rudnev

Hello @Stuart Capel - London

Thanks for your reply. But i found more suitable information: https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-products/

and this: https://support.atlassian.com/jira-service-management-cloud/docs/how-can-service-project-and-software-teams-work-together/

Stuart Capel - London

No problem, there's lots of great info on the Atlassian website and documentation. You've done the right thing to dig around for what you need. I'm glad you found some useful info.

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