Jira Automation mail recipients based on user who triggered event

Question

Hi,

I actively use custom emails with Jira Cloud Automation (action "Send email"), since this is the only way I know of flexibly formatting a mail with its own formatting, using smart values.

Typical case is send email to the group of people of my company when a certain action is performed by one of this group. So, if I one of these who triggered event, then custom mail should be sent to other people in group. And if this is not me, then i should get custom mail along others but the person who triggered event

But how can I dynamically set a mailing list so as not to send a mail to the author of the event?

Basic Jira notifications can take this into account (not send notifications to the author), but I am interested in custom mails in Jira Automation

Bill Sheboy · Answer

Yes, as you would not need the groups handling with the REST API.

Instead remove the relevant user to create the list, either with if/else structure (for just a few users) or build up the list and then remove it using string functions.

How many potential users are getting the email, from which you want to remove one?

Semen Smirnov · Answer

Initiator should not get an email from his own actions

Semen Smirnov · Answer

What if there will be not groups, but Jira users

will it change anything?