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Automation, create condition that validates existing link tasks and does not recreate this task

Jonathan Santos

Hi community !!

Create an automation so that when an issue transition to status "a" "b" create a task (in another project) and link it.
But on the condition that if it already exists, do not recreate it.

Believe this:

1- Issue transitions "Approved" to "Development"
2 -If matches related issues "related to" condition None match specified (JQL)project = Desarrollo AND issuetype = Task
3-Then Create a task in project ...
4-And link to most recently created issues

But when you rerun this automation, it re-creates the task?
What am I failing at?

Thanks !!!!

Accepted answers

All comments

Bryan Trummer - ReleaseTEAM

Hello Jonathan,

Is the ticket that is being transitioned in the scenario also a task?

Jonathan Santos

Hi Bryan, yes!

Bill Sheboy

Hi @Jonathan Santos

Yes, and...to what Bryan asked about:

Your JQL in the related issues condition seems to cover a lot possibilities. Are you certain you only want one Task in that other project?

And...I have not always found the related issues condition reliable, so perhaps try another way to see if that helps. Replace that condition with

action: lookup issues using your same JQL from the condition
condition: {{lookupIssues.size|0}} equals 0

Kind regards,
Bill

Jonathan Santos

Hi @Bill Sheboy

I am trying to create a condition so that if there is already a task linked to the Task that I am transition to, it will not re-create the task.
Try what you tell me but keep creating the tasks

Sorry if it is not understood

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