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How to copy a date field into a string field during automation?

Mya.Hauck

I am trying to copy a date field value into a string field in automation. I was thinking I'd have the best luck using smart values.

customfield_10273 is a date field and customfield_10289 is a string field. I am trying to copy the date in 10273 into 10289 as a string.

I have tried:

{
"fields": {
"customfield_10289" : { "value": "{{issue.customfield_10273.value.asJsonString}}" }
}
}

Does anyone have any experience or suggestions for this?

Accepted answers

Bill Sheboy

Hi @Mya.Hauck

Would you please post an image of your rule as that will give the community context to offer ideas? Thanks!

If you are setting the text field with the date, you may want to use one of the date format functions to get the exact format you want: https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Mya.Hauck

Would you please post an image of your rule as that will give the community context to offer ideas? Thanks!

Kind regards,
Bill

Mya.Hauck

Thanks @Bill Sheboy

I updated the question.

Bill Sheboy

Two suggestions to try:

Please write those values from your edits to the audit log to see if they have what you expect.
Try doing both of the edits in one action (selecting each field separately). That may prevent walking on changes...if that is a possibility for automation rules.

Thanks!

Mya.Hauck

So the screenshots here were just to show you all of the different ways I've tried to edit this field (advanced JSON and the normal "Edit Issue" action).

I have been testing all of these scenarios individually, never together so there's no overwriting going on.

This is the error I get when I try to edit the field with advanced editing: "RN-18 (Operation value must be a string (customfield_10289))" advanced error.PNG

And what it looks like when I try it with the normal "edit issue" action. Here it says success, but nothing is actually getting added to the field:

normal log.PNG

Again, I believe this is all happening because a date and a string are different types, and I need to figure out the syntax to translate the date into a string (if there is any).

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