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Can you create sub-queues?

Joshua Munoz

This question is in reference to Atlassian Documentation: Making queues for your service desk teams

It looks like it's not possible, but is can I make sub-queues inside other queues?

Accepted answers

Gerry Tan

No but you can use combination of JQL and queue naming & ordering to give the impression they are sub-queues. For example:

image2016-9-20 13:12:53.png

image2016-9-20 13:7:15.png

All comments

Gerry Tan

No but you can use combination of JQL and queue naming & ordering to give the impression they are sub-queues. For example:

image2016-9-20 13:12:53.png

image2016-9-20 13:7:15.png

gbh2930

What are the instructions for how to achieve that sub-queue indentation effect?

Eleanor Hart

I have this question too!

Eleanor Hart

Figured it out! It's literally just copy and paste the arrow symbol ↳ or apparently you can use unicode for the arrow symbol (U+2183). I hope this helps someone

dilipabegune

Such a minor function. cmon Atlassian ...

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