How do I see the names of the people watching a ticket issue?

Mary Irion

I have created this filter to view watchers on open tickets

project = HELPDESK AND status in (In-Progress, Pending, "Waiting for customer", "Waiting for support", "Work in progress") AND issue in watchedIssues() ORDER BY created DESC

but the return is just the number of watchers, not the names.

How do I see the names?

 

Mary Irion

All, I have found that the solution is to  create a user picker field that would provides the functionality.  It works similarly to labels.  I called my field "Watchers or Co-assignee". When filtered it will show all people who have been added to that custom field.

Thanks for your help!