Automate linking issues from trigger issues

Question

Hi there

I've set up a rule for an issue to be created in the backlog of a project if a request has been approved from Jira service management, it works.

I want to link the issue created in the backlog (issue type = story) to the trigger issue (issue type = 'submit a request'). I get an error saying 'you cannot link an issue to itself'

How do I do this?

Thembisa Ndlamlenze · Answer

Hi Jack

It's linking automatically now, might have needed a bit of time.

Thanks

Thembisa Ndlamlenze · Answer

Jack Brickey · Answer

Can you share your rules? I suspect what you’re missing is that you need to create a branch rule for the most recently created issue. Then you can link that issue to the trigger issue.