BitBucket info does not shows on Jira issue page

Question

I noticed last week that the branches of the butbucket repository are not showing up on the jira issue page in the right column.

I can create a new branch from the jira issue page (with issue id in the branch name).

I can see bitbucket information (branches, commits, pull requests) on the jira issue page for branches that were created earlier.

But now the created branches are not displayed.

What could have happened? Any ideas?

Thanks.

Rohit Jagdale_qao385 · Answer

Hi Team,

Getting this issue when integrating on-premise Bitbucket with Cloud JIRA. Done anyone have solution on this?

Tinker Fadoua · Answer

No worries, glad everything is working just fine now.

Andrey Smirnov_bbhj00 · Answer

@Tinker Fadoua thank you for hor your help.

I re-linked Jira with Bitbucket (link is outdated/incorrect) and everythink is OK now.

Sorry, I didn't have admin access and I can't check it before.

Regards.