nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to change the default email account to custom email account

Michael Woong_xsh7nd

how to change sender from jira@xxx.atlassian.net to our custom email account (i.e. support@company.com.au)

So that the customer see support@company.com.au instead of default JIRA email.

Thanks.

Accepted answers

All comments

Alex Koxaras -Relational-

Hi @Michael Woong

Follow this and let me know if that worked. Go to project settings and then:

change sender email.png

Michael Woong_xsh7nd

Hi Alex,

I got this error when try to edit the notification email.

"Domain claim failed for this domain. DKIM validation failed for this domain?

FYI. I have included in the Email Request (customer email account).

Am I done something wrong?

Alex Koxaras -Relational-

Use this link and check your domain https://domain-check.atlassian.com/

Also check this thread cause it might help you https://community.atlassian.com/t5/Jira-Service-Management/added-DKIM-on-my-CNAME-domain-but-still-won-t-be-able-to-switch/qaq-p/1521592

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management