Service Desk Portal organization permissions

Question

I have multiple organizations, is there a way that i can add a portal group with a request type that only a specific organization could see on the portal?

Basically i created a vendor portal group with a request type to request access to connect and i would not like the vendor organization to see ALL of the portal groups and request types instead ONLY see the Vendor portal group.

Jack Brickey · Accepted Answer

There currently isn’t the ability to associate request types or portal groups to organizations. All customers will see all groups ant RTs. I seem to recall that there is a suggestion open for this but I’m not where I can go search for that. If interested you can go to jira.atlassian.com and perform a JQL search.