nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

A very simple trigger doesn't work on issue creation

Bogomil Shopov_qcu7jn

Hello,

I have the following automation scenario:

When: Value (Issue Type) change for Create Issue

If: Issue type equals Bug

then: Description = test

My goal is to set a basic template when the user changes the Issue type from a Story to a Bug before the issue is created.

What am I doing wrong?

Accepted answers

Alex Koxaras -Relational-

Hi @Bogomil Shopov and welcome to the community!

The thing is that Jira do not see the initial selection of issue type as a change. Therefore the rule will not trigger. What I would do is just to:

On issue create
If issue type = bug
- Then do something

Hope I make myself clear. Let me know if you need any clarifications.

All comments

Alex Koxaras -Relational-

Hi @Bogomil Shopov and welcome to the community!

The thing is that Jira do not see the initial selection of issue type as a change. Therefore the rule will not trigger. What I would do is just to:

On issue create
If issue type = bug
- Then do something

Hope I make myself clear. Let me know if you need any clarifications.

Bogomil Shopov_qcu7jn

Alex, thanks! I tried this, based on your instructions, but the result is the same:

Screenshot 2021-10-14 095319.png

Bogomil Shopov_qcu7jn

Alex, thanks! I tried this, based on your instructions, but the result is the same:

Screenshot 2021-10-14 095319.png

Alex Koxaras -Relational-

@Bogomil Shopov if that's ok with you, kindly try to reply to the thread I've created, to keep the conversation consistent.

Now, your rule is ok. Try refreshing the page, and take a look at the audit log. It should mark "Success".

Bogomil Shopov_qcu7jn

I see the success, but I need the template(field change) to appear before hitting the create button, so the person who adds the bug to be able to fill-in specific details.

Joy Chiu

Hi @Bogomil Shopov ,

Can you show me the audit log after you run this rule?

Cheers,

Joy [Automation for Jira]

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