We have migrated issues from server to cloud but we are unable to log hours on the issue

pradeep km

Hi Team,

We have migrated issues from server to cloud but we are unable to log hours on the issue.
If showing "issue not found" error.

Regards,
Pradeep KM

Angélica Luz

Hello @pradeep km,

Welcome to the Atlassian Community!

I saw that you created a ticket with our support related to the same issue and they pointed that it’s coming from the Tempo add-on and suggested you create a ticket with them to better investigate what is happening.

I added the tag of the Tempo add-on here, but please, raise a ticket with their support:

• https://tempo-io.atlassian.net/servicedesk/

Kind regards,
Angélica