Can an automation post a comment that contains an @ spec?

Question

Have created an automation that posts a comment under specified conditions. The comment the automation posts contains an @username    Should @ work when posted by an automation? The user did not receive any notification in our test.

Alex Koxaras -Relational- · Answer

Hi @Kel Hill

In addition to what Ivan said, you should check that:

* The user has turned on personal notifications
* The user receives comments from others

Ivan Lima · Answer

HI @Kel Hill. It should work. Have a look at How to mention another user so that you can check whether you're using the proper smart values. Also, you can check if users have changed their personal settings to stop receiving email updates for issue activity when someone mentions them.