JIRA Software and Work hybrid in the same instance

Question

My organisation is currently using Service Management company wide and we want to expand into using Software and/or Work management. We have been using Software with good results but some are making arguments that we should move to Work instead. The Software users will loose some features that they think is important.

Is there a way to have a mixture of Software and Work in the same instance so f.x. 50% of our users will belong to the Software world and others to the Work?

What are the pros and cons?

Trudy P Claspill · Answer

I may be wrong.

Looking at this post:

https://community.atlassian.com/t5/Jira-Software-questions/Jira-software-and-work-management/qaq-p/1820878

I see that @Nic Brough -Adaptavist- says you can license the products separately in one instance. So if you want users to have access only to Work Management, that appears to be possible.

Trudy P Claspill · Answer

Hello @Vilhjálmur Hallgrímsson

I am not a site admin anymore for my company's instance, but what I remember seeing was this.

We had purchased a subscription for Jira Software. When looking at a User Account I could see both Jira Software and Jira Work Management listed as products, but Jira Work Management was disabled. Users were granted access to Jira Software and that enabled them to use both the Software and the Work Management functionality.  This consumes just one license per user.

If you purchase a subscription for Jira Software you get the functionality for both Jira Software and Jira Work Management. You don't grant access to only one or the other for each user, but rather each licensed user has access to both.

Vilhjálmur Hallgrímsson_w6w7jy · Answer

Thank you Jack

Do you know how this works the other wat around? What about users that are only licensed to use Jira Work Management? Will they be able to access/view all the features from Jira Software?