Using Jira Service Desk Rest API

Michael Yu_l3pwh8

Hi,

Trying to create a script using the REST API but each request keeps returning '401' response code.

Snippet:

url = f"https://{domain}.atlassian.net/rest/servicedeskapi/servicedesk"

headers = { "Accept": "application/json", "Authorization": f"Bearer {access_token}" }

response = requests.request( "GET", url, headers=headers )

 

The same authentication headers are working with Jira but not with the service desk. 

 

Ajay _view26_

Hi @Michael Yu 

 

It should work as there is no difference in the authentication scheme.

Have you looked the documentation below

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-get

 

Cheers

Ajay