Hi, in my configuration a security level exists in a service desk project. it can be edited manually by my user when viewing issues.
my user is the creator of an automation rule that is supposed to change the security level.
however, for the automation , even though security level appears on the screen, i get an error that the field cant be edited.
im rather sure its around how automation can/t edit the security level (the attlassian add on has the permissions for edit issue and set security level). since the manual process works, then thats my guess, but i cant really know. and i cant solve this issue! help!! 