Would like to customize the text of this option to better match the type of requests that will be submitted
Hi @akavanagh - Welcome to the Atlassian Community!
You should be able to go to Project Settings > Portal settings and make the modifications you need.
Hi John, it would seem so but I can't find an option to customize the default option
Can you share a screenshot of the part you want to change? I think I might be confusing things.
John, sorry for the delay - please see below part of the portal
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