Error "An unexpected error occurred when fetching an auth token"

Dang Thi Thuy Tien

Hi,
I am developing a forge app in Atlassian cloud software.
From yesterday, I cannot get data from Jira API in the forge app because of some errors like:
{
"data": {
"userAuthTokenForExtension": {
"success": false,
"errors": [
{
"message": "An unexpected error occurred",
"__typename": "MutationError"
}
],
"authToken": null,
"__typename": "UserAuthTokenForExtensionResponse"
}
},
"extensions": {
"gateway": {
"request_id": "xxxxxxxxx",
"deprecatedFieldsUsed": []
}
}
}
"An unexpected error occurred when fetching an auth token"

I am trying to uninstall the app and install it again but the error still is there.
Another colleague with the same code can get the API.
Looking forward to your support

Thank you,
Tien Dang

Dang Thi Thuy Tien

The answer is in this post: https://community.developer.atlassian.com/t/forge-bridge-requestjira-stopped-working-an-unexpected-error-occurred-when-fetching-an-auth-token/52263