How to link a service desk issue with a specific field in another jira instance without giving acces

Sophie Dionne

Hello, i am using service desk. And once we receive a request, we create a task for the developper in our project team to work on it - because not all développer has access to service desk itself.

I would like to know if it's possible to link a text field from the jira to the service desk, without giving access to the applicant to our project jira.

We are trying to find a way to update the applicant of the progress whithout juggling with copy paste from a side to another.

Thanks.

Sophie Dionne

nevermind, it seams that https://community.atlassian.com/t5/Jira-Software-questions/Can-the-linked-JSD-issue-and-Jira-project-issue-be-updated/qaq-p/1431876 answers my question.