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How to remove the option "none" from select fields?

ivan.lose

So currently I'm using Jira Cloud to set a few screens and my current issue is that even by setting a default value or by making a field required, the "None" option still shows up as being usable (although it makes you change it if you try to continue).

What I currently need is to completely remove the "None" option from both Cascading select field and Single line select fields.

Accepted answers

All comments

Alex Koxaras -Relational-

Hi @ivan.lose and welcome to the community,

Usually select fields comes with the None options. To overcome this problem a solution would be to make this field required within the field configuration. I would pay extra attention before configuring this, and make sure that the field configuration is not shared and/or the modification you'll make, will not affect other projects.

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

One quick thing - you say "by setting a default value or by making a field required" - that should be an "and", not an "or". If you set a default value and make the field required, none will go away. People will be presented with the defualt pre-selected and no "none" on the list.

However, this does not apply to the second half of a cascading-select list.

ivan.lose

Hey @Nic Brough -Adaptavist- My bad there, but I've tried doing both one by one and doing both at the same time. the field None is still there, not selected, but can be clicked on.

ivan.lose

Hey @Alex Koxaras -Relational- and thanks for the warm welcome

But as I've mentioned before, I've tried making it required, and it still shows None as an option. It won't allow you to go through with the ticket without completing it, unless this is the second field on a cascading one, which has been pretty much my issue as well.

I've been told that groovy script runner is the way to go, but almost every solution is for Jira Server, and therefore won't work in Cloud.

Alex Koxaras -Relational-

@ivan.lose my bad! I didn't read carefully

However, I did manage to hide the NONE in a single select field and I did exactly what you tried:

Created a new field configuration and made my single select required
Created a new field configuration and use the field config for the issue types I wanted
I associated this field config scheme with my project
I went to my custom field and edit the default value to any other but None
Voila

single select.png

Alex Koxaras -Relational-

However the above solution doesn't seem to work in cascading fields.

Nic Brough -Adaptavist-

So, if for a select list, you have set a default, and made the field mandatory, then "none" will only be on the list if you have added an option called "none". Check the list of options for the field, you'll find None is an option.

Naveen Penta_jfs5nt

may be it will help

import com.onresolve.jira.groovy.user.FormField
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.component.ComponentAccessor

def optionsManager = ComponentAccessor.getComponent(OptionsManager)
def customFieldManager = ComponentAccessor.getCustomFieldManager()

def state =getFieldById("customfield_XXXXX")
def stateValue = state.getValue() as String

def country = getFieldById("customfield_XXX")
def countryValue = country.getValue()

def selectCustomField = customFieldManager.getCustomFieldObjectByName("Country")
def selectConfig = selectCustomField.getRelevantConfig(getIssueContext())
def selectOptions = optionsManager.getOptions(selectConfig)

def selectAvailableOptions1 = selectOptions.findAll { it.value in ["India"]}
def selectAvailableOptions2 = selectOptions.findAll { it.value in ["India", "USA"]}
def selectAvailableOptions3 = selectOptions.findAll { it.value in ["India", "USA", "Australia"]}

// cf.setFieldOptions(selectAvailableOptions)
boolean Country1 = false
boolean Country2 = false
boolean Country3 = false
String[] matches1 = new String[] {"Andhra Pradesh", "Madhya Pradesh", "Karnataka", "Tamil Nadu", "Telangana"};
String[] matches2 = new String[] {"Alaska", "California", "Texas"};
String[] matches3 = new String[] {"New South Wales", "Queensland", "South Australia"};

for (String s : matches1)
{
if (stateValue.contains(s))
{
Country1 = true
}
}

for (String s : matches2)
{
if (stateValue.contains(s))
{
Country2 = true
}
}

for (String s : matches3)
{
if (stateValue.contains(s))
{
Country3 = true
}
}

/*
if (Country1 == true || Country2 == true || Country3 == true ){
//country.setFormValue(['Inida', 'USA', 'Australia'])
country.setFieldOptions(selectOptions.findAll { it.value != -1})
}
*/
if (Country1 != true && Country2 != true && Country3 != true ){
//country.setFormValue(['Inida', 'USA', 'Australia'])
country.setFieldOptions(selectOptions.findAll { it.value in ['India', 'USA', 'Australia']})
}
if (Country1 == true && Country2 == true && Country3 == true ){
//country.setFormValue(['Inida', 'USA', 'Australia'])
country.setFieldOptions(selectOptions.findAll { it.value in ['India', 'USA', 'Australia']})
}
else if (Country1 == true && Country2 == true && Country3 != true){
//country.setFormValue(['Inida', 'USA'])
country.setFieldOptions(selectOptions.findAll { it.value in ['India', 'USA']})
}
else if (Country1 == true && Country2 != true && Country3 == true){
//country.setFormValue(['Inida', 'Australia'])
country.setFieldOptions(selectOptions.findAll { it.value in ['India', 'Australia']})
}
else if (Country1 != true && Country2 == true && Country3 == true){
//country.setFormValue(['USA', 'Australia'])
country.setFieldOptions(selectOptions.findAll { it.value in ['USA', 'Australia']})
}

else if (Country1 == true && Country2 != true && Country3 != true){
//country.setFormValue(['Inida'])
country.setFieldOptions(selectOptions.findAll { it.value in ['India']})
}
else if (Country1 != true && Country2 == true && Country3 != true){
//country.setFormValue(['USA'])
country.setFieldOptions(selectOptions.findAll { it.value in ['USA']})
}
else if (Country1 != true && Country2 != true && Country3 == true){
//country.setFormValue(['Australia'])
country.setFieldOptions(selectOptions.findAll { it.value in ['Australia']})
}

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