Multiple projects services and incidents visibility issue.

yousuf786

I am working on multiple projects in Jira Service Management and whenever I create a service in one project, it gets visible in all the projects and similarly whenever I create a team in Opsgenie and assign a Jira project to it, the incidents are visible in all the projects in Jira Service Management.

Angélica Luz

​​Hello @yousuf786,

Welcome to the Atlassian Community!

I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same question.

Kind regards,
Angélica