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What is the smart value for my custom start date field?

steve.humpston

I cannot find the smart value for the custom 'Start Date' field I am using in advanced roadmaps. The field applied to my issues can be found in the Custom fields section of settings and is called 'Start date'. It is listed as a date variable and I can edit that field manually in issues, display it on Advanced Roadmaps and even use the 'edit field' automation action to edit it but I cannot discover its smart value. It was introduced by a plugin but I do not know which.

I have tried these with various use of capitals:

{{issue.startDate}}
{{issue.field.startdate}}
{{issue.field.start}}
{{issue.start}}

This default value works fine: {{issue.dueDate}}

Is there a way to find the smart value of any issue field? I could not get the instructions here to work, the edited URL just reloaded the issue: jira-find-the-smart-value-for-a-field

Screenshot from 2021-09-01 17-07-59.png

Accepted answers

Bill Sheboy

Hi @steve.humpston

When you note the how-to article on finding a smart value did not work, what did you observe? I just tried this again and it still works:

Identify an issue which has your field of interest
Enter this URL in a browser, changing myInstance to the one for yours and the issueKey to yours:

 myInstance.atlassian.net/rest/api/2/issue/issueKey?expand=names

Search on the page for your field name; this will show the field name, and any custom field ID, if you want to use that instead
Search again on the page and you should see the current value in the field; this will help confirm you are looking at what you expected

Best regards,
Bill

All comments

Fabian Lim

Hi @steve.humpston

The best option here is to actually go to the custom field configuration of the field and check the id on the url.

Once you have it, use the {{issue.customfield_xxx}} smart value.

Cheers

steve.humpston

Unfortunately it appears to be locked and I cannot access the configuration. Is there anyway around this?

Otherwise I suppose I could make a new custom field and use this technique?

Screenshot from 2021-09-01 17-31-31.png

Fabian Lim

The Id should be on the url on top.

steve.humpston

When that screenshot is showing my URL is:

"XXX.atlassian.net/secure/admin/ViewCustomFields.jspa?page=1&searchFilter=start"

You have to hit "edit details" to get a new page to load with and ID in the URL

Bill Sheboy

Hi @steve.humpston

When you note the how-to article on finding a smart value did not work, what did you observe? I just tried this again and it still works:

Identify an issue which has your field of interest
Enter this URL in a browser, changing myInstance to the one for yours and the issueKey to yours:

 myInstance.atlassian.net/rest/api/2/issue/issueKey?expand=names

Search on the page for your field name; this will show the field name, and any custom field ID, if you want to use that instead
Search again on the page and you should see the current value in the field; this will help confirm you are looking at what you expected

Best regards,
Bill

steve.humpston

Thanks Bill, I retried this and I got it to work this time. I had the issue key wrong. Your explanation is clear. I will use this in future.

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