Adding request participants in an automation

Lena Krauß

Hi everyone!

I am building a simple automation through which I want to add someone to the existing request participants (without removing the existing ones) when the status changes.

I tried two ways and both don't really work unfortunately:

 

1. Under "Choose fields to set..." I select Request Participants. In the field below, I select "Copy from issue" and the person I want to add.

When I test it, the automation overwrites the existing request participants and replaces them only with the person I wanted to add.

 

2. I tried the following JSON code (without selecting a "field to set" above):

Of course I replaced "internal name of the person I want to add". I tried it with the email, too.

The automation doesn't create an error, so I suppose the code is correct. But when I test it, nothing happens at all.

 

I would be very happy about some ideas why this doesn't work. Thanks in advance!
Lena

Manon Soubies-Camy

Hi @Lena Krauß and welcome to Community!

Can you try the following JSON instead?

{
"update": {
"Request participants" : [
{
"add": {
"accountId":"xxxxxxxx"
}
}
]
}
}

You can find account ids by going to the user profile:

Hope this helps,

- Manon