Jira notification when user reacts to comment in JSM

michael_barcoe

looking to see if there is a option for when a user reacts to an internal comment in JSM, can a notification be set using the Jira cloud slack app. similarly to when a comment is added to a task a notification is sent to Jira on slack, but instead its a reaction to a comment 

Angélica Luz

Hello @michael_barcoe,

Welcome to the Atlassian Community!

When it comes to reactions, currently, it doesn’t generate any notifications.

There are feature requests suggesting improvements for that:

• Send email notification when a comment has a reaction
• Include reactions in sidebar and email notifications

Please, click on vote and also watch the tickets above to receive updates from our product team.

Kind regards,
Angélica