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Filter that counts number of times automation is executed

Pete P_lbwqsx

I have an automation/SLA that closes issues after 5 days in resolved state. What is the filter I would need that counts the number of times the automation is activated vs manual closure of issue?

Accepted answers

Hana Kučerová

Hi @Pete P ,

idea - what about to use the information, who did the status change? JQL like:

status changed TO Resolved BY your_automation_user

All comments

Hana Kučerová

Hi @Pete P ,

idea - what about to use the information, who did the status change? JQL like:

status changed TO Resolved BY your_automation_user

Pete P_lbwqsx

Good idea @Hana Kučerová 😊
Thank you I will give that a try

Pete P_lbwqsx

It worked perfectly, thanks again!

Hana Kučerová

I'm happy to help, have a nice day!

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