[Jira Automation] Unknown fields set

Question

I keep getting the following error while running JIRA Automation. The rule does run successfully while the error always displays and I'll get an email notification. Any way to fix?

"Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Resolution (resolution)".

Olive Sun · Answer

Hi Jack,

I test one manually, I get the standard transition screen (with only the Comment field) and it's not required. I could process successfully without input anything.

Olive Sun · Answer

The resolution was not selected. That's why I really confused about the error message.

bmccoy · Answer

Hi,

This looks like your transition issue Action probably has a line to set the Resolution field.   But the transition from Reviewed to Security Reviewed does not have a transition screen with this field on it.  (Maybe you copied this rule from a template?)

Above is where you will find the field.  To remove it, unselect it from the drop-down.

Cheers,
Brydie