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AFA (Ask For Anything) – Jira Work Management

Chase Wilson

Calling all Community members!

You want it, we want to hear it – Jira Work Management edition.

Whether you're a Jira Work Management pro or a complete newbie, check out our product and let us know your laundry list of wishes, feedback, and recommendations. No request is off-limits so long as it's polite, constructive, and appropriate. Bonus points for those who represent the things that your non-technical teams want or need.

We will do our very best not to mention the word "Backlog"

The founding team of Jira Work Management will be here to ask for any clarifying questions or to let y'all know if we're already building it! You may see some guest stars from the rest of our team as well.

We'll choose one commenter randomly and send them a very special JWM package. Vague on the benefit here but mostly this is a chance to give thoughts about JWM. As many of our Community Leaders here can attest, we really do try to implement your thoughts and feedback if our team is able to.

Oh, best of all.... JWM is free for any instance with any Jira Cloud product. Simply make a business project and you'll be off to the races. Enjoy!

How-to guide

Write down all your wishes and feedback in a comment
Give your feedback bullets a 1-5 rating (1 = Could be nice, 5 = Won't use JWM without it)
Let us know in your comment if you're open to us contacting you directly about your feedback
*Bonus* Help us prioritize better by explaining why your organization wants or needs what you're asking for

Resources

How to make a business project

Product homepage

The Founders

Marketing - @Chase Wilson
Product - @Ron Levy
Design - @roto
Engineering - @jtblin ︎

Disclaimers

This is a test run for a new way to get feedback. Candid feedback is thumbs-up , unnecessarily mean / rude feedback is thumbs-down . We're real humans!

Cheers

- The JWM team

Accepted answers

All comments

Marie F. Kent

Allow users to add columns to the List view. For example, Start Date and Remaining Estimate are not options. Ideally it would be very similar to adding columns in filter results. Score = 4. Feel free to contact me. Thanks!

Dave LIAO

Multiple Forms for a single project, please!

Score = 2

And maybe a way to copy/clone a Form to make it easier to make variants of a base Form?

giphy

Markus_mrojc4

Multiple forms and linking to other projects - 2
- I assume this will come in the future with the proforma purchase
- The ability to link a form request to another project through a search bar would help my team stay more connected and less siloed
JQL / Filters are highly needed for the board view to help my team look at and sort the data - 4
Different views on the Timeline - 3
- Displaying assignees on the left and tasks on the right for a resource view would be AMAZING. Would help my team plan our projects and see where our resources are allocated

Curt Holley

What @Dave LIAO said ☝ and the ability to designate issue type for a form. 2.5
Ability to nest across Jira hierarchy (from Epic to sub-task would do) in Timeline and Board view. 3.5
Ability colour code by various options (not just status) on the calendar view particularly, but could be cool on other views as well. 3
Ability to save views on Board, timeline and calendar (similar to how a view can be saved in Advanced Roadmaps) 2

Dave LIAO

Ooh, I like the subtlety of the point-points!

Marie Peters

I'll second "Ability to nest across Jira hierarchy (from Epic to sub-task) in Timeline and Board view". I'm also using Advanced Roadmaps so having that hierarchy reflected on the Advanced Roadmap would be key. 4 (It's not enough to keep us from using JWM but I would be ecstatic if this was added!)
Additional custom field types, along the lines of what's available for a Jira Software project -- in particular, cascading select fields or even just a dropdown field would be super helpful. 3.5

I'm managing different types of projects across multiple teams, and more granularity in terms of how we categorize things would be super helpful. We also have a predefined taxonomy that we're working with, so I'm trying to jam that onto JWM using Components and Labels. But it's difficult without dropdowns (Labels are a bit too freeform for our needs but we're making do) and with the lack of a hierarchy for epics/stories/etc..

Thanks! Feel free to contact me!

michael.helms

I'd also like the option to see subtasks on the calendar and timeline view.

Curt Holley

Hey @Marie Peters

Because JWM project are Company managed projects, you can visualize their content in Advanced Roadmaps. This is a way to get the hierarchical structure visible from your JWM projects.

Here is a real life example of Epic, to (in this case custom issue type of Release) Story level with sub-tasks

ar p.png

Marie Peters

Ah! I tried to nest things on the Advanced Roadmap by clicking and dragging, but I couldn't get it to work consistently. And then I couldn't see the relationship when I went back into the project, so wasn't sure it 'stuck'. I will play with it again!

In my perfect world the person who enters Epics/Issues on each board (not me) would nest all the things and they would just appear nested in the Advanced Roadmap. But I don't think it works that way today?

Thank you, Curt!

Curt Holley

That is how it works for me/us @Marie Peters

What is the issue source for the plan? For the above I simply used the whole Project. Although the hierarchy is not all that evident in the JWM project itself, it falls right into place in AR.

Note: I did have to add Epics and the Release custom (story level) issue type into the JWM project to achieve this.

Chase Wilson

Thanks for the feedback @Markus !

1. Noted, sounds like a common request on this thread. Definitely something we're already evaluating the effort of. We have a few potential solutions for this, but the most plausible is we would allow for one form per issue type in the given project. Would this be a good solution?

2. Great to hear, we're currently working on improving the backend of the board which will allow us to bring over the new filters added to the other views. I believe this new board will be ready by the end of July and then filters could be a fast follow.

3. Awesome, sounds like you'd appreciate a timeline grouped by Assignee. @roto has explored this multiple times actually.

@michael.helms you'll see this in the next week or so

Chase Wilson

You and @John Funk both! We're definitely looking into this already. Current solution idea is to have one form per issue type, per project. Would that be a good enough solution or were you looking to have multiple forms per issue type?

Copying a form is interesting – is this across projects or in the same project?

Chase Wilson

Hey @Marie F. Kent , thanks for chiming in! I believe users should be able to do this already (and start date is rolling out to all projects by default soon). They can use the Plus Sign off to the right of the list to add said columns. However, users can only add columns (aka Fields) that already exist in the project.

One other caveat is that the field type must be supported for the project. We now support most of the popular field types, but not all of them quite yet. With that said, Start Data and Remaining Estimate are both fields using field types that we support.

If you don't see this working in your project right now, feel free to email me at cwilson@atlassian.com and we'll get it sorted for you smile

Chase Wilson

Hey @Curt Holley !

Perfect, this is our current preferred solution – one form per issue type per project
Coming this week for Timeline (Issue --> Subtask) and shortly after for List (Issue --> Subtask). We'll also start showing Subtasks on the Calendar (without hierarchy), and then start looking into Epic --> Issue --> Subtask on the List. Adding three levels of hierarchy on the Timeline is actually going to be quite difficult for us to pull off, so would a rotating hierarchy level work instead? It would effectively recognize the highest level of hierarchy in your project and nest things accordingly. E.g. a project with Epics would go Epic --> Issue and one with only standard Issues and Subtasks would go Issue --> Subtask. Thoughts?
Interesting, any thoughts on what else you'd like the colors to correspond to? Teams or Issue types, for example?
Awesome, we're actually exploring this right now. @roto let's reach out to Curt for prototype testing.

Dave LIAO

Within the same project ☺️

Markus_mrojc4

@Chase WilsonI dont want to get too ahead, but i know you guys purchased the company behind Proforma. Pretty much everything in that app in terms of forms is fantastic. As close as you can get to integrating those features i think would be pretty cool! Proforma comes with a copying feature.

Curt Holley

HI @Chase Wilson

All great news.

Regarding Calendar colour options....custom field springs to mind as well as Labels and maybe even issue type.

Whilst on issue type on the calendar view....what would really help me today would be the ability to filter on the Calendar by issue type. I'd give that a 3.5

Regarding nesting, personally I would rating Timeline and Board of higher important than List view....But let's have it (or have it as an option) on all 😀👍

Absolutely feel free to reach out...happy to help forge the future.

Dave LIAO

@Chase Wilson - I'd love to have infinitely-customizable background colors. The default 14 colors aren't bad, but I'd love the option to choose any color I want. 🎨

Score = 4 😉

Maribel Pinillos

Hello @Chase Wilson !

I don't know if I'm in the right place... sorry if is not here

We're not using JWM yet. I have 2 big questions in order to decide about it.

I wanted to check if in the finance templates you can link to information about suppliers, prices, even contracts, etc (getting that info from somewhere in the same Jira project) in order to have all the process in the same place: supplier, prices, articles, and the purchase itself.

Also I wanted to know if from any task in Jira (JSM, JS) you can link a sale in a Sale project, in ordrer to have there all sales generated in different tasks in Jira.

Both score =5 😊

Thanks!

Maribel

Chase Wilson

Wow, 4 for background colors! How about images? That's what @roto sends back my way whenever I tell him we should add more colors wink . In any case, I believe we're considering more of a color wheel approach instead of stock defaults so that companies can add more of their branding to projects.

Quick note, accessibility is something we take seriously when designing and the current colors were chosen in part to keep text easily visible no matter the color choice. That's why we didn't begin with the "choose your own adventure" until we could explore this a bit more.

Chase Wilson

Hi @Maribel Pinillos ! In short, you can do both of these things smile

Links to information: We recently added "URL" field types as a supported field type on the list view. This means you could have a "Contract" field, for example, where you paste URLs to the relevant contract link. You'd simply need to create a new custom field and associate it with the project.

Linking across products: This is indeed something you can do in Jira Cloud. You can create a task in Jira Service Management (or Jira Software) that is linked to a Jira Work Management task. You can link as many tasks as you'd like, which could be helpful for an account that has multiple sales.

Hope that helps. Let us know what you think about Jira Work Management when you try it out!

Dave LIAO

I did think about images (a la Trello board backgrounds) but wanted to keep my feature request atomic. 😉

Obviously trolling with the score. "4" as in, I'd use background colors if we liked any of the default colors. haha

More precise feedback: most of the background colors (especially the darker ones, but not limited to them) make the built-in Jira sidebar icons hard(er) to see.

Helen Stange

This might be an annoying answer because it's not feature related, but I have various teams in my organization (1300 employees total) who want to use Jira Work Management because they've heard about it, but don't know where to start. It's easy to find hypothetical use cases
(https://www.atlassian.com/software/jira/work-management/examples), but I want to see how real organizations use the tool, exactly how they implemented their solution, and why their new set-ups beat their traditional ways of doing things.

This tool is so new that I'm not easilly finding these resources. I don't just want to hear that Company X used Jira to improve their Onboarding Process; I want to see how they did it.

I feel like if people can actually see this in action, they can make the first step to using the tools. Is there a page you can link us to? Many thanks

Chase Wilson

We did say Ask For Anything, so this is fair game laugh We're planning on investing a good amount of resources in the next couple of months to build out content like this. What's interesting to me is that you mentioned it's your users looking for this content – with that in mind, would content that goes into the granularity of setup be less useful than how it's used and the benefits?

Marie F. Kent

@Chase Wilson ,

Not really a requirement, but a question. During JWM project creation, the user is prompted to select a team. Drop down is called 'What team is this for?'

What is the purpose of this field? I cannot locate any documentation on it and it does not appear in the project settings.

Thanks!
Marie

Marie F. Kent

Thanks @Chase Wilson My follow-on request is the ability to rearrange the columns

Helen Stange

Good question - the teams want it, but it's for me to onboard them and recommend what works best for their requirements I'd love to see all the creative use cases so that I can recommend the best templates and easily onboard each unique team with their unique set-ups.

I'm sure the various teams have use cases that could be solved using the exitsing templates, even if the templates aren't named that way (ex. Onboarding template could be used for other purposes)...

Thanks for your response, and looking forward to the resources over the next few months!

Aleksandrs Lozovs_d94qa7

Supporting on that. Components column would be great additions. We have hundreds of labels, they tend to mess-up, but Components are configured per project which can limit the options. Also Components are being reported at Summary\Statistics page, yet they are not added anywhere else by default (default field for a ticket, hidden if not used)

Chase Wilson

@Marie F. Kent this field is actually just for internal data collection and has no impact on your instance – here's a Community post giving a little more information on the topic.

helene.maliko-abraham

2 Questions - Is there a way to create labels that are specific to the business project? My list is picking up labels from other Jira projects that don't map to the labels I would like to create for my particular business project.

How do I create recurring tasks - such as monthly reports?

Brandon Fish

We, like most orgs I imagine, are just starting to explore JWM projects, so I'm not sure that I even know enough to know what would be really helpful. I'll be experimenting with forms for the first time later today. Here's what I have so far, feel free to contact me:

Rating (3) - Allow users to create their own projects - As a Jira Software admin, I do not have the option to allow users to create projects on their own. Ideally I should be able to grant certain groups that permission. In a perfect world, I would be able to set the groups for individual templates. For example, allow anyone to create a "Personal task planner" project, but only allow someone in an HR group to create Human resources projects. I have well over 1,000+ users and if everyone requested a personal project, that is going to eat up a lot of my time.
Rating (1) - Set alternate default settings for JWM projects - The default settings that I use for creating company-managed software projects are not the ideal settings for a JWM project. For example, the default field scheme in our instance requires the description field, but that doesn't make sense for most JWM projects. The default permission scheme also prevents most users from scheduling issues which bars them from entering the Due date. I have to change the settings for every JVM project created. Ideally this would be set at the template level
Rating (4) - Allow multiple boards - I have a user group that would like to switch to a JVM project so they can take advantage of the Calendar and List views, however, in their current project they make use of multiple boards tailored to the different issue types. At the very least, keep the "primary" board for the project and allow traditional boards to "live" in the JVM project and be selectable from the left menu
Rating (4) - Allow any field in the list view - The first JVM project I created for someone really needed the Start Date field in the list view. It sounds like that is being addressed, but really any field should be accessible, even long text fields. The display for long text fields should be small, but "open up" when selected for data entry.

I'm sure I'll have a lot more as I get into it, and will respond here if it comes up in the next week or so.

Aaron Morris_49u8f7

My wish list is all around list organization:

Ability to configure Quick Filters on either the board view or list view (similar to Jira Software)
- Quick filters on custom drop-down lists (single-select) (4 pts)
- Quick filters on the Labels field (3 pts)
Ability to configure swim lanes based on custom fields in the board view (4pts)

Context: We're planning a move from Jira Server to Jira Cloud. Jira Work Management seems like a great fit for many of our teams, and it's maybe even a selling point to expedite the migration. However, we often end up with 100+ open items per project. (good or bad, it's the reality.) There's no way a JWM project with this magnitude of tasks would be usable without improved organization. (Note: My feedback is biased by my experience with Jira Software. So if you're working on new ways to work with large quantities of tasks, we're open to new ideas.) Thanks!

Aaron Morris_49u8f7

A little more context:

We currently use more traditional Jira Software Kanban boards for our task management projects. We use custom drop-down lists and/or Jira labels to track customer accounts, requesting organizations, etc. For example, there might be a task to produce a configuration specification report, requested by the Delivery Team, for Customer XYZ. If we have an active engagement with Customer XYZ, then the team may have a swim lane or quick filter setup to show all open tasks associated with that customer. They won't have a separate project for Customer XYZ, because a single team may support 10+ customers at a time, and they need to manage all tasks in a single place.

Dave LIAO

Instead of labels, have you considered components or custom fields?

components are a project-specific way of categorizing issues
custom fields can be customized to have project-specific values

Brandon Fish

Adding one more to the list:

Rating (1) - Share settings with Software Project - I have a team that requested a POC of a JVM project setup to be as close as possible to their software project. When I selected the Project Management Template and then selected "share settings with another project", it created the project using the software template instead of JVM. Should at least provide a warning that the selected template will not be used.

Klaudia Kuśnierek

Hi @Chase Wilson ! I'd like to know more about the JWM data security and the data encryption. At the Atlassian page about the security - there is no information about the Jira Work Management product.

Has JWM any security rules such as TLS 1.2+ encryption in transit and rest security? Am I able to add Atlassian Access app to for example sync with Active Directory? Is there ability to create IP allowing list?

Does the JWM inherit the security rules from the Jira Confluence?

Thank you!

Brandon Fish

Rating (4) - Provide Roadmaps - The roadmaps feature in Jira Software can be a lot more useful than the current timeline implementation. In particular, the way that issues can be rolled-up under epics. I even tried to be clever and use a software project to view the roadmap of a JVM project and that is not allowed either. More details here

Side note, why does the "project management" template not have Epics in it by default? It's basically the same as a personal task planner. This does not appear to be viable to manage a large project. The documentation suggests using versions to manage milestones, but those aren't visible on the list view, and in fact aren't in the default screen configuration. And there is no way to surface them on the timeline.

Jesus Kiteque

Please add the remaining visualization options beyond the Board View to the Mac App.

michael.helms

If a task has subtasks, there should be an option to pull information from the subtasks:

If subtasks are "In Progress", the task is "In Progress"
Task due date automatically updates to final task due date

Paul Salais

Adding Components to an Initial Issue Entry Screen and Forms

I'd like the ability to add components to the initial issue entry. Our marketing team groups large buckets of work types by using components (i.e. brand, social media, website, etc.).
Feedback rating: 3
Yes, please feel free to contact me directly!
Bonus: it's needed because our marketing department buckets priorities through components. Unless this is an administrator setting, components are not available on the original creation of an issue.

Brian Clair

I wish we could hook up external Office 365 calendars into a project's Work Management Calendar.

Rank: 3

Open to questions - yup

Why? - To make it easier to give broad visibility on company wide release dates (which can change frequently) into specific projects. For example, I'm setting up a QA request project and it would be great if I could hook the Work Management calendar into our company's overall O365 calendar so that all the dates are easily visible.

Jordan Taylor-Bartels

Couple of asks here...

We're a digital lab that works on individual clients across "always on" type stuff as well as sprints for "campaigns. Currently migrating (or more so exploring the transition) to Jira WM. However, two core features are required to make this work.

1. In the list view, are we able to group issues/tasks under sub-headings underneath the project? i.e Phase 1, or Planning/Strategy etc. Simply, having sections?

Simply, it could even be to group them under a label? Asana does this currently...

Feedback Rating: 5

Screen Shot 2021-07-27 at 9.55.35 pm.png

2. A macro (i.e Mission Control) view that allows certain leaders to see all tasks (in a list) within the company grouped by Project.
This is particularly handy for all-hands WIPs where macro visibility can be seen.

Feedback Rating: 5

Keep up the great work; but these ones are deal-breakers for us (and I'm sure many others)!

Dave LIAO

Would love to see JWM features in the mobile apps (Android, please!). That list view would be handy from a mobile device...

Just had to add that here.

FYI @Chase Wilson 🙂

Alex Janes

Probably low on the Atlassian priority list, but...

How about availability of Jira Work Management on Datacenter?

Lucinda Pagett

Hi @Chase Wilson

Scale- 4 (this would be an absolute life saver to have)

We are just trialling your Work Management program for our Marketing/ Innovation team and there is just one problem we have (but it isn't an issue on Jira Software).

We would like to sort our projects based on Epic, and then have the associated tasks appear below the Epic (as seen on the right hand side of the below screenshot).

Jira Work Management vs Jira Software.PNG

I noticed that it already does that for the task with sub tasks but those tasks are within one of the epics (but don't appear like that on the timeline, list or board).

Is there a way we can change this in the settings so that it appears more like the image on the right? We want the functions of Jira Work Management but need the layout of Software to organise our marketing projects.

Also as a note, when I created issues within the epic, they don't appear under the epic when I open it (as seen on the right again) - is this also something that can be changed in the settings?

Thanks,

Lucinda

Michael Bell_3561hj

Late to the party, but the only thing keeping me from full-fledged frontal assault to get my company to adopt the entire Jira ecosystem is the lack in JWM (or any of the Jira products as far as I can find) to do resource planning with per-person resource availability and concurrent assignments (Like 60% on task 1 and 40% on task 2).

Ronja Leine

Hi everyone

I'd really like the possibility to add specific tasks from other Jira projects to my JWM Board.

I looked around and did not find anything regarding this issue so if this is already possible I'd be so glad if you could point me in the right direction.

I have to rate this as a 5 because I want to use the JWM Board for my design team.

In addition to our self management tasks (for designing and concept work) we also have design tasks and subtasks that are part of the development sprint and a regular Jira project. And I'd really like to have one space where I can see all tasks and subtasks that are relevant to us.

Many thanks,

Ronja

Amelia Giuliani

Feature 1: Ability to easily have non-JWM users create issues

My entire company uses Confluence and I would love it if anyone would be able to make an "issue" on my team's board. I know there is the issue collector but I've tried to embed that into a Confluence page using an HTML macro and I just can't get it to show all the fields to non JWM users.

Why: I'm a learning and development manager. I want any employee or team to be able to request trainings or videos from our team in an easy way so that requesting training isn't another barrier for learning. Right now my IT team is investigating using Microsoft forms but it will require another subscription and it has be owned by an individual not a team.

Score = 4

Feature 2: Have More Security Permission Levels

I am a manager on a team that has one project in JWM. I want to be able to edit my projects workflows, add custom data fields, and change what the create issue pages look like without the ability to edit everyone else's projects. My IT team couldn't find a way to grant me access to setting that would only impact my project.

Why: My two options are, beg my IT team to give me more access to everyone's projects at the risk of gaining more tasks I don't want to do or have power I really don't want OR constantly request that my IT team update this workflow, or change this wording, or add a field here which once it's set up will be fine but in the mean time we are finding new things we need added, etc. all the time.

Score = 3

Feature 3: Do More with Components

Right now Components seem like a step down from labels. It would be nice if it was easy to filter boards, timelines, list and calendars by components, and see more component reporting widgets, etc.

Why: I'm using components as overarching goals, major projects, or pillars of my department. It would be nice to be able to more easily filter by that option. I currently have to go to the advanced search for it. It would be nice to see pie chart of task/issue statuses, % complete, etc. in addition to the number of tasks on the component page.

Score = 2

Feature 4: Change the word "Issue"

Maybe it's just weird for my team but we are using this as a task management system to manage what we need to or want to accomplish and what are next steps are. They aren't issues or problems - they are to dos, tasks, requests, etc.

Score = 1 (It's really not necessary it just feels weird)

Feature 5: Add Color and Personalization

I love that you can change the icon but it would be nice if you could also set the background color for an individual project or have headers, etc. so that if someone is looking at one project and move to another they visually see they are in a different place.

Score = 1 (It's not necessary, it's just one of those things that make it feel nice)

Thank you!!

Paul Salais

@Amelia Giuliani completely agree with all these recommendations. Our team feels similar pain. As a marketing team, we've bucketed our work using components and would appreciate a better spotlight. They appear to be an enhanced version of labels but not fully developed for business projects versus software projects. Thanks for sharing your feedback!

Kathryn Minczuk

Agree with this list also! Would love to be able to personalize structure vocabulary for each project as needed - Issue = Phase, Subtask = Task

Kathryn Minczuk

@Chase Wilson My organization is in the same boat! Exciting that this content is being built out. Any updates on the timeline for some of these examples real world use cases?

Kathryn Minczuk

Marketing - @Chase Wilson
Product - @Ron Levy
Design - @roto
Engineering - @jtblin ︎

Hello,

My organization is new to JWM, though we have been using Jira Software for years. We have a variety of types of projects, teams, departments, and organizational goals that we would like to track in JWM.

Is it possible to create a level of hierarchy above Project? With a wide variety of projects and work that needs to be tracked, we would like to be able to group our projects by department, team, or client to easily organize this information.

Thanks!

Amelia Giuliani

My team has ended up throwing all our projects under one project and using different ticket types, workflows, and components to track the progress of each one since I didn't want to have that many projects just for my team... especially as more teams in my organization start to use JWM.

It works alright, although you often have to go to the advanced filters to separate out by component or go to the component section to see all the issues for that component.

jshippy

Score=4
Customer Notification system from Jira Service Management. Namely the templating and customization capabilities for the emails. We want to present a mostly unified system to our internal customers, and the gap between JSM formatted emails and JWM "you get what you get" is jarring.

And if this is in JWM and I'm missing it, call me out

HANUI KIM_vkk5m6

Please help me find a way to fix the list view of a project in Jira Work Management for all members of the project.

I was able to create/add new fields for a new project
I could edit columns to have the additional fields that I created appearring on the list.
Now I have an organized list customized for the new project
As an admin, I thought my view of the list could be shared with the members
But it seems every member of the project should do the same job of 'adding fields, rearranging columns' to view the same list that I'm looking at

How can I fix the list view for all the members of the project?

Ian_2xfg4d

Hi. We'd really like quicker ways to classify/filter tasks on all views. Something more like quick filters, rather than the 5 clicks it takes at the moment to filter by, say, component (on the list view). I cannot find a way to filter by component (or anything I could use to categories tasks) on the board view.

- filter on board by 'category' (whatever the best proxy is for a category) 4

- quick filter/1-click filter on list & board (in fact, all views) 3

- a better way to categorise tasks (component is ok, but adding colours etc like I would a epic in a software project would be better) 3

Use case: We have a load of general tasks in the project, but they fall into several categories. I.e. Sales and Marketing, Legal, Recruitment etc. We like having one central place for these tasks, but if we are having a meeting about Recruitment, we want to easily filter to see the relevant tasks to we can review together in a meeting

Happy to be contacted directly about this.

Lísa Jóhanna Ævarsdóttir_0dztf7

Add a feature for external user to access
Users would be added on a project and would have restricted access. Users would be suspended when project is finished. Preferably license fee free users.
Rating 5
Yes
We work on projects with our external customers who need access to their projects while it is being worked on.

Ben Weinberg_fes4qq

Ability lock down the board view. Not allowing users to rearrange to column order.

Give us all the board functionality we get with Jira software (minus sprints obviously)

Kathy Woolverton

Scale = 5

Definitely need the ability to automatically sort the display in all areas (for example: in Lists, Timelines, Calendar, and Issues, etc) by the full hierarchy.

However, every new Task created under an Epic shows up at the very bottom of the list of all project issues. Then users think there was an error saving.

The current manual work-around is the user has to go to List view and manually drag it up to the correct epic, which is especially problematic for big lists. Users shouldn't have to do this sort manually, when it should be a very quick fix to add a hierarchy sort.

With this hierarchy sort, adding the ability to expand and collapse the view would be very useful, like the > which currently only works between tasks > subtasks.

This hierarchy sort should be as defined in Issue Type Scheme - see screen shot below), rather than hard coded.
For example, in our current business project, we are using Epic > Tasks > Sub-tasks.

JIRA Issue Sort.PNG

Jackie Sutter_iaoq0y

I agree having tasks within the epic under the epic (like in the traditional JSM view would be very helpful)

Vicky Gibson

Another Hands up for this Also! Please add this as the Kanban board gets a little confusing with out the proper structure.

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