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Default filters expose all issues - how can I manage the default out of the box filters

eleanor kerman_msbhld

We have a project - utilizing the cloud abilities, we have 7 different groups connected to the main project.

Each group is not supposed to view the other group's issues.

Permissions are set for each group. this works fine

BUT JIRA CLOUD has default filters the expose everything to everyone

How can I restrict viewing through these filters. They bypass the permission schemes

Accepted answers

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John Funk

Hi Eleanor,

I am not sure what you mean by "default" filters, but you can create and use any filters you would like and only share them with particular groups or project roles.

Can you provide some more information as to what you are trying to do? Or where you are using the filters

Jack Brickey

Individuals can only see issues that they have permissions to see. For example if Fred doesn’t have access to project tempo then any default filters that might include issues in that project will not be visible to Fred. However maybe you were seeing something different? If you could give some real examples of where you’re seeing problems I might be able to investigate this a bit further.

eleanor kerman_msbhld

Default filters.JPG

These are the filters, that come out of the box from JIRA CLOUD, the filter is set by JIRA

I can not override it or save it as the same name Jiraa assigned.

The filter displays all issues belonging to the project.

I have a permission scheme by the filter ignores the scheme.

John Funk

If all of the issues are on the same project, the only way you will be able to hide some issues from other users on the same project is to use Issue Level Security. You can find more information about how to implement that here:

https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

eleanor kerman_msbhld

The permission scheme

1) in order to allow the users to view the project have the browse project permission,

2) all Boards, Dashboards are managed by filters that restrict displaying, only the correct group can view their issues,

3) there are default filters, supplied by Jira, when you create a new project these filters are not editable, nor can I hide them

4. the default filter displays all issues with no regard to the security level nor the permissions. it is attached herein.

All issues JQL without save.JPG Default filters.JPG

John Funk

Individual boards may use different filters - and those filters might be shared with different users. But that only applies to whether the users can see the boards or not - not the actual issues. So if they just create their own filter, they could see all of the issues.

The only around that is to use issue level security.

eleanor kerman_msbhld

There is similar issue -

https://jira.atlassian.com/browse/JRACLOUD-71176

wonder if this has been handled?

eleanor kerman_msbhld

https://community.atlassian.com/t5/Jira-questions/Edit-Delete-Default-Filters/qaq-p/1302120

the above also explains the problem.

Wonder if there is any workaround/solution?

eleanor kerman_msbhld

Atlassian KNOWS THERE IS A PROBLEM:

"The Browse Project permission may make project details visible to all users in directories and while searching Jira

There’s a known issue when granting a User custom field value, Reporter, Current assignee, or Group custom field value the Browse Project permission. In these cases, a project becomes visible to any logged in user on your Jira site.

The issue is caused by an intentional design in Jira’s backed that couples the Browse Project and View issue permissions. We’re currently working to decouple these permissions."

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

Jack Brickey

Thanks for sharing @eleanor kerman

John Funk

This is not the same as the problem you have posted, unless I am misunderstanding your need. You want to have multiple users on the same project only see certain issues on that project. This has nothing to do with that,

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