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Migrate JIRA+Confluence from server to cloud

Hi guys. We have been considering JIRA + Confluence in the cloud for a very long time now, but we keep getting stuck with questions about the migration process.

Our main question is: We currently have JIRA + Confluence on our local server, and Confluence is linked to the JIRA user directory.

Is it possible to migrate both systems without too much hassle? (i.e. no space-by-space import/export, no reconfiguration of permissions for every conf. space or JIRA project).

And in general: how should we approach the migration? JIRA first, Confluence second?

Thanks in advance!

Accepted answers

Maren

Hi there,

Maren here from Atlassian. We're excited to share updates to our migration documentation since this question was originally posted.

If you're looking to migrate from Jira and Confluence server to cloud, you can find all the information you need to plan, conduct, and optimize your migration at:

To answer the specific questions outlined here:

Our main question is: We currently have Jira + Confluence on our local server, and Confluence is linked to the Jira user directory. Is it possible to migrate both systems without too much hassle? (i.e. no space-by-space import/export, no reconfiguration of permissions for every conf. space or Jira project).

Answer: The Cloud Migration Assistant for Confluence, a free Atlassian-built app, replaces the need for space by space import in Confluence. For a better understanding of the complexity involved in each migration, have a look at the resources I've included above. Migration complexity will vary depending on the size of your data, which server version you're on, which apps or custom integrations you have, and a few other key factors.

How should we approach the migration? Jira first, Confluence second?

Answer: Yes, if you're migrating both Jira and Confluence, we recommend migrating Jira first. Migrating Confluence before Jira could result in your users being wiped from your cloud site once Jira is imported. Learn more about migrating Jira from server to cloud. After migrating Jira along with your users, you can use the Cloud Migration Assistant for Confluence to migrate your Confluence spaces from Confluence Server to Confluence Cloud.

Hope this helps, and please don't hesitate to reach out with questions.

All comments

Nic Brough -Adaptavist-

Follow https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html and then https://confluence.atlassian.com/doc/migrate-from-confluence-server-to-cloud-829665269.html

I'd be tempted to do JIRA first, as it's more complex, but there's not really a lot in it in terms of migration.

Petar Petrov _Appfire_

You should review very well which add-ons are you currently using and if they are available on cloud. Add-on architecture is completely different between server and cloud so a lot of nifty add-ons are not available for cloud.

Maren

Hi there,

Maren here from Atlassian. We're excited to share updates to our migration documentation since this question was originally posted.

If you're looking to migrate from Jira and Confluence server to cloud, you can find all the information you need to plan, conduct, and optimize your migration at:

To answer the specific questions outlined here:

Our main question is: We currently have Jira + Confluence on our local server, and Confluence is linked to the Jira user directory. Is it possible to migrate both systems without too much hassle? (i.e. no space-by-space import/export, no reconfiguration of permissions for every conf. space or Jira project).

How should we approach the migration? Jira first, Confluence second?

Hope this helps, and please don't hesitate to reach out with questions.

Alexander Fedtke

Hi we want to do confluence first then jira.

Is it still the case that "Migrating Confluence before Jira could result in your users being wiped from your cloud site once Jira is imported."

Because I do not read anything here?

https://confluence.atlassian.com/cloud/determine-your-jira-user-migration-strategy-979426133.html

Also how is the rollback solution if users are being wiped? We use JIRA & Confluence with approx 700 user we need a fallback option

Maren

Hi Alexander,

Given the size of your user base, I strongly recommend opening a support ticket with our migration support team to answer all of your questions and make sure you have the help you need planning your migration strategy. They can also answer questions about rollback options. Just be sure to choose "Migration support" in the first dropdown to get help quickly.

Now on to your questions:

You can migrate Confluence first, but we currently recommend importing your Jira users before the Confluence migration (see If you're migrating both Jira and Confluence > Option 2) in the documentation.

Depending on the timing of your migration, the Jira Cloud Migration Assistant may also be live, in which case we may have alternative recommendations.

Your basic order of operations would be:

Have our technical support team bulk import your Jira users to your cloud site for you via CSV (see instructions in the documentation).
Migrate Confluence to cloud using the Cloud Migration Assistant for Confluence.
Migrate Jira to cloud using Jira site import. Just be sure to choose to merge with existing users in cloud when you import your XML backup.

Your best bet is definitely to contact our support team who will walk through your current and desired future setup and provide the best approach.

Cheers,
Maren

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