nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Couldn't add customer to existing organisation

SMT - Mustafa Demir

Hi all,

While i have administrator rights on the project i can't add a customer to an existing organisation. why?

Kind Regards,
Mustafa Demir

Accepted answers

SMT - Mustafa Demir

Hi all,

I have found the answer in the following link and it worked:

https://community.atlassian.com/t5/Jira-questions/Can-t-add-customer-organization-in-support-portal-as-admin-but/qaq-p/1271869

All comments

Jack Brickey

Unsure. Is this a particular customer or any customer? Can any of your agents add said customer to the Organization?

SMT - Mustafa Demir

Hi Jack,

thx for you're quick respond. It's any customer and in the configuration of the project you can add people to the project with different roles. The one we have add was with administrator rights

Screenshot 2021-06-25 at 14.49.32.png

SMT - Mustafa Demir

Screenshot 2021-06-25 at 15.07.41.png

Normally you see button with "add customer".

SMT - Mustafa Demir

Hi all,

I have found the answer in the following link and it worked:

https://community.atlassian.com/t5/Jira-questions/Can-t-add-customer-organization-in-support-portal-as-admin-but/qaq-p/1271869

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management