How can I configure the display of fields when a request is passed by statuses on the portal

Question

Hello!

How can I configure the display of fields when a request is passed by statuses on the portal?

The task is to display a screen with certain fields, not just a comment, when the application changes to a different status from the portal. I will be very happy for your help in this matter.

Rus_5u4rj9 · Answer

An urgent question, we are waiting for solutions from Atlassian

Artem Semenov · Answer

Hi @ali jawad

I really hope that such user requests will not be ignored and push to change and improve the Jira system :)

Artem Semenov · Answer

Hello @Ravi Sagar _Sparxsys_

Thank you for joining the discussion!

I have previously set up a screen with the fields I need on the WF transitions. If I make a transition from the project, then I get the necessary screen and fields, but when you make a transition on the portal, these fields are not present. Although when creating an application on the portal, I can use them.

Is it possible to make these fields available for transitions on the portal?

this would be very useful and would be used by many companies.