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BLOCKER: Unable to update Due Date with Jira Automation

Delivery BU Resource Requests

Hi, I'm trying to use smart values to automate Due Date using another Custom Field value like below -

{{issue.created.plusBusinessDays({{issue.customfield_10050}})}}

While {{issue.customfield_10050}} and {{issue.created.plusBusinessDays(2)}} gives me correct values separately, they don't seem to work together. Any help much appreciated!

Accepted answers

Bill Sheboy

Hi @Delivery BU Resource Requests -- Welcome to the Atlassian Community!

You do not need the extra curly brackets when using a smart value as a parameter to a function. Please try:

Best regards,

Bill

All comments

Bill Sheboy

Hi @Delivery BU Resource Requests -- Welcome to the Atlassian Community!

You do not need the extra curly brackets when using a smart value as a parameter to a function. Please try:

Best regards,

Bill

Delivery BU Resource Requests

It worked like a charm!

Thanks @Bill Sheboy for the prompt response. You helped me to meet my deadline. Appreciate it!

May I ask if you could share any wiki or documentation link for more of such typical ones please?

Bill Sheboy

Awesome! I am glad to hear that helped you.

Documentation is an area that needs work for automation, and a single-source wiki does not yet exist. Here are the pages I most often use or recommend to people:

Getting started: https://www.atlassian.com/software/jira/guides/getting-started/best-practices#jira-automation-best-practices
Template Library: https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453
Smart value and function reference: https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/
Find the smart value for your field: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/
Automation ideas to try: https://community.atlassian.com/t5/Jira-articles/Jira-Automation-Ideas/ba-p/1728360
Open suggestions and defects to check for automation issues:
- Code Barrel backlog
- Jira and Automation backlog

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