Hi
When an external comment or notification is sent to a client from the Service Desk it sends from the .atlassian.net address. I'm trying to change this so when a client receives an email/notification from the Service Desk the email address shown is the company one we have set up where new issues/requests are sent to.
Currently helpdesk@onlyexcel.atlassian.net
Want to change to helpdesk@onlyexcel.com
I've configured the incoming issues/tickets with no problem but struggling with the outgoing updates.
Any help would be greatly appreciated!
Thanks
Kathryn