nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation for Jira Approval emails,how do i allow the change to be approved directly from the email

Jason Selby

I have created a rule which sends an approval email to approvers, there is a link in the email which is {{issue.key}} . However when this link is clicked by the approver it takes the user through to an add-in rather than the change that needs to be approved, is it possible for a direct link to the change or for it to be approved in the mail?

Accepted answers

Jason Selby

OK to get around my issue instead of the issue key i added - {{issue.url}} and this hyperlinks the request so it can be approved

All comments

Jack Brickey

What is the ad on? Can you share an example? It appears that somehow the add-on is intercepting the default key URL.

Jason Selby

Jack Brickey

I have no clue what that is. However it appears that the add-on is upgrading at the moment odd indeed.

Jason Selby

Any ideas on what I would need to put instead of the issue key to take the email recipient through to the change to approve?

Jason Selby

OK to get around my issue instead of the issue key i added - {{issue.url}} and this hyperlinks the request so it can be approved

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

automation

jira-service-management-cloud

jira-service-management