Microsoft Teams connector

Question

Hi all,

I just created a Jira board and did all the settings to connect Microsoft Teams to Jira - webhook and Jira site-url. I also installed the Teams app in Jira and the Jira cloud app in MS Teams. When I open my new channel in teams, Jira opens in an embedded window right in MS Teams.

But if the new user, who I invited to my Jira team, try to open the Jira cloud app in MS Teams, Jira opens in a separate new window. Why is the window not embedded for these users? Why only for me the admin user, who creates the Jira site / team?

Did I miss some certain settings? Is this an issue of Jira or MS Teams?

Huwen Arnone [Deiser/Devoteam] · Answer

Hi @med-x-press, I'm not sure if I could help you with this, but maybe you could ask on each of the following threads to get an answer from people implied with this connector:

* Thread 1.
* Thread 2.

Hopefully, it will be helpful for you.

Regards!