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Cannot convert issue to sub-type

Erick Calder

when I click on the little checkmark icon labelled "Task - Change Issue Type", I get 3 choices: Task/Story/Bug

why don't I see Sub-task? I have subtasks enabled. if I click Settings/Issues/Sub-tasks, I see:

"Sub-Tasks are currently turned ON"

so what else do I need for Sub-tasks to show up on the menu so I can convert my issue to a sub-task?

Accepted answers

Andrew Kendris_io3cw5

@Erick Calder it's possible to convert an issue to a sub-task for Team Managed projects via the "Move" option is the issue's detail view.

It's a 2-step process and screenshots below should help walk you through the how to make the conversion:

Screen Shot 2021-06-06 at 12.49.44 PM.png

Screen Shot 2021-06-06 at 12.50.07 PM.png

Screen Shot 2021-06-06 at 12.50.20 PM.png

All comments

Nic Brough -Adaptavist-

Changing an issue's type is a structural thing, and you can only edit or move an issue to another type at the same level.

Changing an issue to a sub-task type (or from a sub-task to an issue) is even more structural, as you need to create a relationship with a parent issue, or destroy that relationship.

You don't do it with edit or move - go to the issue you want to change and look to the tools menu, you should see "convert to subtask" in there. That process will demand you tell it what the parent issue is to be.

Jack Brickey

If you go to the detailed issue view try this…

Erick Calder

by "the tools menu" I presume you mean the ellipsis all the way at the top right of the window. that pulls down a menu with items like Move, Clone, Delete, Change Parent etc. there is no Convert to Subtask" there

aside from that, I'm told here I should be able to just change the type:

https://community.atlassian.com/t5/Jira-questions/Unable-to-convert-an-issue-to-a-sub-task/qaq-p/1714557#M486646

Erick Calder

Screenshot 2021-06-05 at 3.56.53 PM.png

Erick Calder

according to this document:

https://confluence.atlassian.com/jirakb/the-convert-to-subtask-option-is-not-available-on-the-more-drop-down-967314401.html

the problem may be with some Add-on/pluging that needs to be enabled. However, the instructions state I need to "Go to Administration > Add-Ons > Manage Add-Ons"

for a change, the instructions cannot be followed. I do not find the "Administration" link anywhere in the system

can anyone point me in the right direction?

Andrew Kendris_io3cw5

@Erick Calder it's possible to convert an issue to a sub-task for Team Managed projects via the "Move" option is the issue's detail view.

It's a 2-step process and screenshots below should help walk you through the how to make the conversion:

Screen Shot 2021-06-06 at 12.49.44 PM.png

Screen Shot 2021-06-06 at 12.50.07 PM.png

Screen Shot 2021-06-06 at 12.50.20 PM.png

Erick Calder

ha! that's beautiful. 1,000 thanks

Erick Calder

I wish Atlassian would have a united interface approach across the Team Managed and non-Team Managed systems. I really don't see why it should be different anyway

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