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Jira cloud automation user condition: Initiator is one of request participants

Rebecca_vkq6vb

Hello,

in Jira Service Management Cloud Automation I need a (kind of) user condition to check whether the initiator is one of the request participants like this:

If INITIATOR is any of REQUEST PARTICIPANTS then ...

Not all request participants are customers, so I cannot use the customer condition.

Do you have an idea how to solve this?

Thanks

Accepted answers

Esther Strom

Hi, @Rebecca - you can do this using the JQL condition with a smart value, rather than a user condition.

Your condition would look like this:

2021-05-20 11_17_13-Project automation - Jira Staging - Vivaldi.png

All comments

Esther Strom

Hi, @Rebecca - you can do this using the JQL condition with a smart value, rather than a user condition.

Your condition would look like this:

2021-05-20 11_17_13-Project automation - Jira Staging - Vivaldi.png

Rebecca_vkq6vb

Hi @Esther Strom, thank you very much for your quick help!!! This is exactly what I was looking for.

DevRimantas

@Esther Strom isn't jql conditions performance-costly?

I think advanced compare condition would be more efficient

something like:

contains

Tom Gardner_3ax8y2

Thank you Esther

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