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Missing done issues on bulk update

Özkan Özbaş

Hi all,

I moved all the issues from the Scrum project board to a new Kanban project board. I lost all the issues which are on done status. Do you have any idea that I can have them back?

Note: I mapped all the issues based on their status before clicking on confirm button on the bulk update confirmation page.

Thanks in advance.

Accepted answers

Trudy P Claspill

Does your kanban board include the sub-filter shown below, and do the Done issues have a Fix Version assigned to them which has been released?

Or were the done issue resolved longer ago than the setting for "Hide completed issues older than"?

Screen Shot 2021-05-12 at 2.07.12 PM.png

All comments

Trudy P Claspill

Does your kanban board include the sub-filter shown below, and do the Done issues have a Fix Version assigned to them which has been released?

Or were the done issue resolved longer ago than the setting for "Hide completed issues older than"?

Screen Shot 2021-05-12 at 2.07.12 PM.png

Özkan Özbaş

Thanks for your answer @Trudy P Claspill

I am unable to check out the settings which you had shown in your answer. I am on next-gen team-managed project. Where are those settings located in this template?

Trudy P Claspill

Those settings are not configurable in a Team Managed project kanban board.

As per this document, for issues will be cleared from the Done column automatically when they have been Done for 14 days or more. Are the missing issues ones that were set to Done 14 or more days ago?

https://support.atlassian.com/jira-software-cloud/docs/get-started-with-team-managed-projects/

There will be a link in the column to show you the issues that have been cleared. The display will be in a Search screen, not on the board.

Screen Shot 2021-05-17 at 10.03.51 AM.png

Özkan Özbaş

Yes! I found on the search screen. Thank you very much!

Could you please give me a tip how I can transfer old Done issues to my new team-managed Kanban Board?

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