Hi,
recently we've started using JIRA Cloud.
Our problem is that comments written on the screen, which is being shown while closing issues (transition to "finish" status), are not saved - there are not visible after transition. There's no error message visible - every other field defined on the screen changes its value properly
In the post functions in the transition I can see a default function:
"Add a comment to an issue if one is entered during a transition."
All configuration seems to be ok.
The problem is the same in all our workflows.
And it occurs only while resolving issues - any other status changes (i.e. new -> in progress) with its transition screens are saving comments properly,
It seems that we are not the only one with this problem but it's still unresolved:
https://community.atlassian.com/t5/Jira-questions/Why-is-my-comment-not-visible-after-a-issue-transition-to-closed/qaq-p/100712
