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Import CSV under Kanban software simple project

Tal Laitner

Hi,

I'm trying to import data from CSV into Kanban software simple project,

From some reason the Task / Subtask under issue type doesn't work for me and I need to Map them manually,

Further,

My subtask being created without a relation to Parent ( Task ).

Accepted answers

All comments

John Funk

Hi Tal,

Take a look at this previous post for guidance.

https://community.atlassian.com/t5/Jira-questions/Importing-Subtasks-into-existing-Story/qaq-p/1313594

Is that how you setup your CSV for the import?

Tal Laitner

Hi,

First of all thanks for quick replay,

I didn't provide the Parent ID issue number because it's still doesn't exists ...

I'm trying to migrate Asana project into Jira and relate between the Task and Sub-tasks together under my CSV file, Attaching screen shot...

At this way I managed to Import full project last time under Business Task Tracking template and it's work perfect.

Must admit that beside this feature that not working, I also pay attention that under Business Task Tracking template the issue type of Sub-Task is named "Sub-task" and under Software Kanban simple project it's call "Subtask"

Maybe this is the root cause ?

Tal Laitner

I was thinking to do it under two iterations,

First create the Tasks, Second the subtasks...

Try to do what were written at :

https://community.atlassian.com/t5/Jira-questions/Importing-Subtasks-into-existing-Story/qaq-p/1313594

But still the same result...

The actual result is subtask without any parent relation :-(

Tal Laitner

Adding detailed import log file text

2021-04-27 14:42:16,718 INFO - Import started by admin using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
2021-04-27 14:42:17,410 WARN - Unable to parse created date: 11/11/2020
2021-04-27 14:42:17,428 INFO - ------------------------------
2021-04-27 14:42:17,428 INFO - Importing: Users
2021-04-27 14:42:17,428 INFO - ------------------------------
2021-04-27 14:42:17,428 INFO - Only new items will be imported
2021-04-27 14:42:17,473 ERROR - Cannot create user eladweinstein: User eladweinstein has an invalid e-mail address [eladweinstein@]
2021-04-27 14:42:17,482 ERROR - Cannot create user eladweinstein: User eladweinstein has an invalid e-mail address [eweinstein@]
2021-04-27 14:42:17,485 INFO - 4 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2021-04-27 14:42:17,485 INFO - ------------------------------
2021-04-27 14:42:17,485 INFO - Finished Importing : Users
2021-04-27 14:42:17,485 INFO - ------------------------------
2021-04-27 14:42:17,486 INFO - 0 users successfully created.
2021-04-27 14:42:17,489 INFO - Retrieving projects...
2021-04-27 14:42:17,504 INFO - Project ExternalProject{id='null', key='SR', externalName='null', name='Strategic Roadmap', type='null', template='null'} exists and found correctly.
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Importing: Versions
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Only new items will be imported
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Finished Importing : Versions
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Importing: Components
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Only new items will be imported
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,508 INFO - Finished Importing : Components
2021-04-27 14:42:17,508 INFO - ------------------------------
2021-04-27 14:42:17,515 INFO - Retrieving custom fields...
2021-04-27 14:42:17,524 INFO - ------------------------------
2021-04-27 14:42:17,524 INFO - Importing: Issues
2021-04-27 14:42:17,524 INFO - ------------------------------
2021-04-27 14:42:17,524 INFO - Only new items will be imported
2021-04-27 14:42:17,609 INFO - Importing issue: [externalId='1', summary='Characterization- Ori']
2021-04-27 14:42:17,873 WARN - Commenter named null not found. Creating issue with currently logged in user instead
2021-04-27 14:42:18,061 INFO - Importing issue: [externalId='autoid-6554552542281928020', summary='null']
2021-04-27 14:42:18,063 WARN - Issue skipped [externalId='autoid-6554552542281928020', summary='null']: Blank summary detected. Such issue cannot be imported
2021-04-27 14:42:18,071 INFO - 1 out of 2 issues successfully created
2021-04-27 14:42:18,076 INFO - ------------------------------
2021-04-27 14:42:18,076 INFO - Finished Importing : Issues
2021-04-27 14:42:18,076 INFO - ------------------------------
2021-04-27 14:42:18,119 INFO - ------------------------------
2021-04-27 14:42:18,119 INFO - Importing: Issue Links & Subtasks
2021-04-27 14:42:18,119 INFO - ------------------------------
2021-04-27 14:42:18,119 INFO - Only new items will be imported
2021-04-27 14:42:18,131 INFO - Linking 'SR-30' and 'SR-28' as sub-task-link
2021-04-27 14:42:18,274 INFO - Created parent-child (sub-task) relationship between SR-30 and SR-282021-04-27 14:42:18,278 INFO - ------------------------------
2021-04-27 14:42:18,278 INFO - Finished Importing : Issue Links & Subtasks
2021-04-27 14:42:18,278 INFO - ------------------------------
2021-04-27 14:42:18,280 INFO - ------------------------------
2021-04-27 14:42:18,280 INFO - Importing: Issue remote links
2021-04-27 14:42:18,280 INFO - ------------------------------
2021-04-27 14:42:18,280 INFO - Only new items will be imported
2021-04-27 14:42:18,284 INFO - ------------------------------
2021-04-27 14:42:18,284 INFO - Finished Importing : Issue remote links
2021-04-27 14:42:18,284 INFO - ------------------------------

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