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Rule to set Insight field value in Automation for Jira

Sergei Gridnevskii

Could you please send me an example of a rule to set an Insight field after issue creation?

I have a text field containing a name of an employee

User

Also I have an Insight custom field

Employee

When I create an issue I want Jira to find an object in Employees table which name equals to User value. In terms of IQL it looks like

"Name" = {User.value}

This does not really work

Accepted answers

Hakan Bahadir_l20svj

Hello,

If you want to find the object for the reporter's user then you can use the IQL in "Lookup Object" step as follows:

Name = {{reporter.DisplayName}}

I hope that will help.

Regards,

Hakan Bahadir

Solutions Engineer

All comments

Hakan Bahadir_l20svj

Hello,

If you want to find the object for the reporter's user then you can use the IQL in "Lookup Object" step as follows:

Name = {{reporter.DisplayName}}

I hope that will help.

Regards,

Hakan Bahadir

Solutions Engineer

Sergei Gridnevskii

Thanks Hakan.

Is it possible to create Insight object from rules?

Also is it possible to edit attributes of an object?

Hakan Bahadir_l20svj

Hello,

Yes, absolutely. Please find the automation blocks newly introduced for Insight below:

- Triggers: Object trigger,

- Conditions: IQL Condition

- Actions: Lookup objects, Edit Insight field attributes (works for the issue in context), Edit object (works with Object trigger)

Cheers.

Hakan Bahadir

Solution Engineer

Steve Morris_ihf60n

Are these Insight actions only for Cloud based Jira instances? I don't see a lookup action in my Data Center instance.

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