How to return string from a smart value IF function

Question

Hello-

I have an automation that creates a new issue when a webhook is triggered (the source of the webhook is another Jira instance).

I want to populate data only if it actually exists. For example, if the "location" custom field has a value, add that to the description.  If not, add "not selected".

This is what I have in the description field:

{{#=}}IF({{webhookData.fields.customfield_11356.value.isNotEmpty()}},"{{webhookData.fields.customfield_11356.value}}",0){{/}}

Note that this works fine if I only want to return a number, but as soon as I have the value returned if true set to some sort of string, I get an error stating "Unable to parse expression IF(true,"Bettendorf",0): IF(true,"Bettendorf",0)"

I've tried adding double quotes, no quotes, escaped quotes. I can't seem to get this to work.

Any ideas?

Mark Chaimungkalanont · Answer

Hey there Peter,

Sorry a bit late in here but the format for this would be:

{{if(webhookData.fields.customfield_11356.value.isNotEmpty(), webhookData.fields.customfield_11356.value, "None selected")}}

You might need to play around with webhookData.fields.customfield_11356.value.isNotEmpty() for it to return true / false as you expect, but that should work.

Cheers,

Mark C

Peter Chodakowski_jyh0ak · Answer

I've tried to add it a few times but keep getting an error. Here's what I'm trying to do. The field "customfield_11356" may or may not contain a value. I want to test to see if it has a value, and if so, to put that value in the description. If not, put "not selected". In other words: IF(field is not empty, , "not selected") This DOES work if the and parameters are numbers. It does not seem to work with text. Attached a screenshot in case that helps.

Nir Haimov · Answer

Hi @Peter Chodakowski

Can you recreate your automation here:

https://www.atlassian.com/software/jira/automation-template-library/rules#/labels/all/customLabelId/1453

?

And share the link to your rule, it will be easier to see what you did and try to help